JustCall: An Overview
JustCall is a leading cloud-based communication platform that empowers businesses of all sizes with a comprehensive suite of features for seamless customer engagement. Its robust capabilities, intuitive design, and exceptional support have made it a trusted choice for organizations worldwide.
History
JustCall was founded in 2015 by a team of experienced professionals with a deep understanding of the challenges faced by businesses in managing customer communications. The platform was initially designed to provide small businesses with an affordable and scalable solution for phone support, but quickly evolved into a comprehensive platform catering to the needs of enterprises as well.
Technology
JustCall is built on a highly scalable and reliable cloud infrastructure, providing businesses with the flexibility and resilience they need to handle even the most demanding call volumes. The platform leverages cutting-edge technologies such as WebRTC, SIP, and AI to deliver crystal-clear audio and video quality, along with advanced call management capabilities.
Support
JustCall is committed to providing exceptional support to its customers. The platform offers 24/7 technical assistance via phone, email, and live chat, ensuring that users can resolve any issues quickly and efficiently. Additionally, JustCall provides comprehensive documentation, tutorials, and webinars to empower users with the knowledge they need to fully utilize the platform.
User Experience
JustCall’s user interface is designed to be intuitive and easy to use. The platform’s clean and clutter-free design makes it easy for users to navigate and access the features they need. JustCall also offers a mobile app that provides users with access to their call center from anywhere, at any time.
Integrations
JustCall integrates seamlessly with a wide range of CRM, help desk, and business applications. These integrations enable businesses to streamline their workflows, automate tasks, and improve the efficiency of their customer support operations. JustCall supports popular integrations such as Salesforce, Zendesk, Hubspot, and many more.
Use Cases
JustCall’s versatile platform is suitable for a wide range of use cases, including:
- Customer support
- Sales and marketing
- Remote work and collaboration
- Call center operations
- Event management
- Healthcare and education
Pros/Cons
Pros:
- Comprehensive feature set
- Intuitive user interface
- Reliable and scalable technology
- Exceptional support
- Wide range of integrations
Cons:
- Limited customization options
- Pricing can be higher for some businesses
Competitors/Alternatives
JustCall competes with a number of other cloud-based communication platforms, including:
- RingCentral
- Dialpad
- Zoom Phone
- Vonage
- 8×8
Number of Employees and Countries of Operations
JustCall has over 250 employees worldwide, with offices in the United States, India, and the Philippines.
URL, LinkedIn Profiles, and Contact Details
- Website: https://www.justcall.io/
- LinkedIn: https://www.linkedin.com/company/justcall/
- Email: [email protected]
- Phone: +1 (866) 562-3146
FAQs
- What is JustCall?
JustCall is a cloud-based communication platform that provides businesses with a comprehensive suite of features for seamless customer engagement.
- How much does JustCall cost?
JustCall offers a range of subscription plans, starting at $29 per month per user.
- What are the benefits of using JustCall?
JustCall offers a number of benefits, including:
- Improved customer satisfaction
- Increased sales and productivity
- Reduced costs
- Enhanced collaboration
- Streamlined operations- How do I get started with JustCall?
You can sign up for a free trial of JustCall at https://www.justcall.io/
